---
title: Our Approach | Creating Human-Centred, Inclusive Workplace Culture
description: A human-centred approach grounded in psychology, behavioural insight and lived experience, helping organisations build clarity, inclusion and real cultural change.
---

[Skip to content](https://humanbypractice.co.uk/human-centred-approach-to-training#main-content)

[![Logo - Human by Practice](https://humanbypractice.co.uk/hs-fs/hubfs/logo%20dark%20transparent.png?width=600&height=221&name=logo%20dark%20transparent.png)Homepage](https://humanbypractice.co.uk)

- [Home](https://humanbypractice.co.uk)
- [About](https://humanbypractice.co.uk/about-human-by-practice)
- [Services](https://humanbypractice.co.uk/services)
  
    - [Diversity & Inclusion, Neurodiversity & Culture Training](https://humanbypractice.co.uk/diversity-inclusion-dei-neurodiversity-and-culture-training)
    - [Leadership & Management Training](https://humanbypractice.co.uk/leadership-and-management-training)
    - [Coaching](https://humanbypractice.co.uk/coaching-services)
    - [DEI Strategy, Audit & Culture Diagnostic](https://humanbypractice.co.uk/dei-strategy-diagnostics-and-culture-consulting)
- [Core Training](https://humanbypractice.co.uk/edi-training-leadership-programmes-management-training)
  
    - [Everyday Inclusion & Belonging](https://humanbypractice.co.uk/everyday-inclusion-and-belonging-training)
    - [Sexual Harassment Prevention](https://humanbypractice.co.uk/sexual-harassment-prevention-training)
    - [Manager Essentials](https://humanbypractice.co.uk/manager-essentials-training)
    - [Leading Inclusion & Culture](https://humanbypractice.co.uk/leading-inclusion-and-culture-training)
    - [Human-Centred Leadership](https://humanbypractice.co.uk/human-centred-leadership-training)
    - [Banter, Harassment, Bullying & Boundaries](https://humanbypractice.co.uk/banter-harassment-bullying-boundaries-training)
    - [Neurodiversity & Accessibility](https://humanbypractice.co.uk/neurodiversity-neuro-inclusion-training)
    - [Allyship & Active Bystander](https://humanbypractice.co.uk/allyship-and-active-bystander-skills-training)
    - [Inclusive Recruitment & Decision Making](https://humanbypractice.co.uk/inclusive-recruitment-and-decision-making-training)
    - [Aspiring Leaders Modular Programme](https://humanbypractice.co.uk/aspiring-leaders-leadership-development-programme)
    - [Leading the Future Modular Programme](https://humanbypractice.co.uk/leading-the-future-leadership-development-programme)
- [Contact](https://humanbypractice.co.uk/contact)
- [Blog](https://humanbypractice.co.uk/blog)

- [Home](https://humanbypractice.co.uk)
- [About](https://humanbypractice.co.uk/about-human-by-practice)
- [Services](https://humanbypractice.co.uk/services)
  
    - [Diversity & Inclusion, Neurodiversity & Culture Training](https://humanbypractice.co.uk/diversity-inclusion-dei-neurodiversity-and-culture-training)
    - [Leadership & Management Training](https://humanbypractice.co.uk/leadership-and-management-training)
    - [Coaching](https://humanbypractice.co.uk/coaching-services)
    - [DEI Strategy, Audit & Culture Diagnostic](https://humanbypractice.co.uk/dei-strategy-diagnostics-and-culture-consulting)
- [Core Training](https://humanbypractice.co.uk/edi-training-leadership-programmes-management-training)
  
    - [Everyday Inclusion & Belonging](https://humanbypractice.co.uk/everyday-inclusion-and-belonging-training)
    - [Sexual Harassment Prevention](https://humanbypractice.co.uk/sexual-harassment-prevention-training)
    - [Manager Essentials](https://humanbypractice.co.uk/manager-essentials-training)
    - [Leading Inclusion & Culture](https://humanbypractice.co.uk/leading-inclusion-and-culture-training)
    - [Human-Centred Leadership](https://humanbypractice.co.uk/human-centred-leadership-training)
    - [Banter, Harassment, Bullying & Boundaries](https://humanbypractice.co.uk/banter-harassment-bullying-boundaries-training)
    - [Neurodiversity & Accessibility](https://humanbypractice.co.uk/neurodiversity-neuro-inclusion-training)
    - [Allyship & Active Bystander](https://humanbypractice.co.uk/allyship-and-active-bystander-skills-training)
    - [Inclusive Recruitment & Decision Making](https://humanbypractice.co.uk/inclusive-recruitment-and-decision-making-training)
    - [Aspiring Leaders Modular Programme](https://humanbypractice.co.uk/aspiring-leaders-leadership-development-programme)
    - [Leading the Future Modular Programme](https://humanbypractice.co.uk/leading-the-future-leadership-development-programme)
- [Contact](https://humanbypractice.co.uk/contact)
- [Blog](https://humanbypractice.co.uk/blog)

☎  +44 (0) 333 33 55 318   

 **@**   hello@humanbypractice.co.uk

# The Human by Practice Approach

My approach to training programmes and leadership development focuses on how managers and leaders behave in everyday workplace situations. I blend psychology, behavioural insight, and lived experience with creativity, warmth and curiosity.

I use thought experiments, scenarios, puzzles, and interactive discussions (sometimes with actors!) to shift day-to-day habits, build emotional intelligence, and strengthen inclusive practices in ways that feel grounded and human.

[Book a meeting](https://humanbypractice.co.uk/meetings/jessica-sandham)[Enquire now](https://humanbypractice.co.uk/contact)

![Jess on a white background](https://humanbypractice.co.uk/hubfs/Jess%20on%20a%20white%20background.png "Jess on a white background")

## What makes my approach different

My approach is grounded in behavioural insight, lived experience, creative methods and human connection. These four strands shape how I support leaders, teams and organisations across all areas of my work.

### Behavioural Insight

Grounded in deep listening, behavioural insight and real conversation, helping people shift patterns and strengthen relationships.

### Lived Experience

My work is rooted in a deep appreciation and respect for lived experience. My approach is trauma-informed and  psychologically safe.

### Creative Methods

I use scenarios, games, thought experiments, and creative approaches to help people unlock different ways of thinking and build practical confidence.

### Human Connection

I focus on trust, belonging, and empathy as critical for creating positive, supportive cultures where people thrive.

![The Human by Practice Approach: 1) Clarity, 2) Behaviour, 3) Humanity, 4) Creativity, 5) Continuity](https://humanbypractice.co.uk/hs-fs/hubfs/approach-1.png?width=600&height=600&name=approach-1.png "The Human by Practice Approach: 1) Clarity, 2) Behaviour, 3) Humanity, 4) Creativity, 5) Continuity")

## Five pillars that shape my work

Every programme, workshop or partnership sits on five core pillars. They guide how I listen, design, challenge, coach and support organisations through change.

- Clarity: Understanding lived experience, pressure points, and system dynamics.
- Behaviour: Shifting everyday habits, communication, and leadership practice.
- Humanity: Warmth, curiosity, emotional intelligence, and psychological safety.
- Creativity: Games, storytelling, experimentation, and reflective tools.
- Continuity: Measurable progress and behaviour embedded over time.

![Social Proof](https://humanbypractice.co.uk/hs-fs/hubfs/Screenshot%202026-03-19%20at%2011.38.24.png?width=800&height=313&name=Screenshot%202026-03-19%20at%2011.38.24.png "Social Proof")

![IoL Logo-1](https://humanbypractice.co.uk/hs-fs/hubfs/IoL%20Logo-1.png?width=1186&height=692&name=IoL%20Logo-1.png "IoL Logo-1")

## Ready to get started?

[Enquire now](https://humanbypractice.co.uk/contact)

- [Home](https://humanbypractice.co.uk)
- [About](https://humanbypractice.co.uk/about-human-by-practice)
- [Services](https://humanbypractice.co.uk/services)
- [Core Training](https://humanbypractice.co.uk/edi-training-leadership-programmes-management-training)
- [Contact](https://humanbypractice.co.uk/contact)
- [Blog](https://humanbypractice.co.uk/blog)

<https://www.linkedin.com/company/human-by-practice/><https://www.instagram.com/humanbypractice/><https://www.tiktok.com/@humanbypractice>

Human by Practice delivers diversity, equity and inclusion (DEI) training, neurodiversity and neuro-inclusion training, leadership coaching, inclusive leadership workshops, and culture change consultancy. We're based in Edinburgh but work across the UK and beyond. We help organisations build equitable, confident, human-centred workplaces.

 

Sign up to the [newsletter](https://humanbypractice.co.uk/newsletter) for the latest insights. Email: [hello@humanbypractice.co.uk](mailto:hello@humanbypractice.co.uk) Phone: +44 (0) 333 33 55 318

 

[Privacy Policy](https://humanbypractice.co.uk/privacy-policy) · [Terms of Use](https://humanbypractice.co.uk/terms-of-use) · © 2025 Human by Practice Ltd All rights reserved. SC761035