DEI Strategy, Diagnostics and Culture Insights
Our DEI diagnostic work helps organisations understand how diversity, equity and inclusion are experienced in practice, not just how they appear on paper.
Understand your cultural reality and employee engagement, develop a clear DEI roadmap, and build the structures that embed diversity and inclusion at work every day.
How it Works
Agree scope
Proportionate focus and based on your priorities, risk profile, lived experience, and organisational context. This keeps the diagnostic targeted and time bound.
Establish a clear baseline
A targeted, survey-based diagnostic offers a snapshot of the current culture. This provides baseline insight into leadership experience, management practice, lived experience, and employee engagement, highlighting patterns across seniority, role and function.
Deepen understanding
Survey findings are explored in more depth through structured focus groups and interviews. This helps explain why patterns exist, how issues are experienced on the ground, and where informal practice diverges from formal process.
Review policies, processes, and practice
Where relevant, we review key policies, decision-making processes, and escalation routes to assess how they operate in practice. This uncovers gaps between intention and experience.
Analyse risk and pressure points
Where inconsistency, informal practice or gaps in process are creating risk, or are likely to escalate if left unaddressed.
Receive clear, prioritised outputs
A concise, decision-ready summary, highlighting what’s already strong, what needs attention now, and medium- and longer-term actions, along with practical, proportionate recommendations.
What it Achieves
A clear, honest baseline
A realistic understanding of your culture, behaviours, systems, and the lived experience of your people.
Strategic clarity
A practical roadmap that aligns inclusion, leadership, and culture with your organisational priorities.
Measurable progress
Clear outcomes, indicators, and evaluation methods that avoid “activity for the sake of activity".
Leadership alignment
Shared understanding, common language, and collective ownership across senior teams.
How it's Delivered
Warm, emotionally intelligent consultation
Listening deeply to what’s said (and not said).
Evidence and lived experience
Behavioural insight, cultural intelligence, and real stories that help you see the full picture.
Practical, achievable action
No abstract theory, no unrealistic frameworks. Just grounded, human-centred solutions
Co-creation with your people
Strategy that feels owned, rather than imposed.
Measurement built in from day one
So you know what's changing, what needs adjusting and where to focus next.
Other Services
1. Micro Diagnostics
Not every question requires a full diagnostic. Micro-diagnostics provide fast, focused insight into specific areas of risk or concern, allowing organisations to act early and proportionately without over-investing.
Micro-diagnostics may explore:
- Leadership and management experience at different levels
- Trust, psychological safety and confidence to speak up
- Inclusion and fairness in everyday decision-making
- Conduct, behaviour and boundary-related concerns
- Alignment between stated values and lived culture
- Post-incident or post-change temperature checks to assess impact
Each micro-diagnostic produces clear, evidence-based insight to guide decision-making.
2. Strategic DEI Roadmap Development
A clear, practical DEI strategy that sets direction, aligns responsibilities and supports real behavioural and cultural shifts.
Your roadmap may cover:
- Priority focus areas grounded in data
- Behavioural objectives and culture goals
- Leadership responsibilities
- Team-level actions
- Fair decision-making processes
- ERG structure and governance
- Measures of progress and long-term outcomes
Realistic, human-centred, and aligned with your organisational strategy.
3. Policy, Process & Systems Audit
Turning strategy into practice by examining the structures underneath culture.
This can include:
- Inclusive recruitment and progression processes
- Accessibility and neuro-inclusion approaches
- Onboarding and induction redesign
- Review of performance and promotion systems
- Communication norms and decision-making structures
Small shifts in systems often unlock major culture improvements.
4. ERG, Network & Champion Support
Sustainable support that empowers networks, ERGs and champions without overwhelming the people doing the work.
Support may include:
- role clarity and governance
- purpose and focus
- activation plans
- realistic boundaries
- tools and templates
- leadership connection
Designed to create meaningful impact without role overload.
Frequently asked questions
Where do we start?
Most organisations begin with a diagnostic or listening exercise to understand their baseline.
Is this suitable for organisations just beginning their DEI journey?
Yes. The process is supportive, non-judgemental, and tailored to your pace. Learn more about how I work.
Can you work with senior leaders?
Absolutely. Leadership alignment is often the highest-value part of the process. It can be supplemented with complementary one-to-one support or training. Learn more about our leadership coaching and counselling or take a look at our management and leadership training.
Do you provide a written strategy?
Yes. You receive a clear, practical roadmap with priorities, behaviours, and measures.
Can we combine consulting with training?
Yes. Many organisations blend diagnostics, strategy, and team training for deeper impact. Learn more about our inclusion, neurodiversity and culture training.
How long does the process take?
From a short diagnostic to long-term culture programmes, everything is tailored to your needs.