Behavioural Insight
Grounded in deep listening, behavioural insight and real conversation, helping people shift patterns and strengthen relationships.
The Human by Practice Approach
My approach to training programmes and leadership development focuses on how managers and leaders behave in everyday workplace situations. I blend psychology, behavioural insight, and lived experience with creativity, warmth and curiosity.
I use thought experiments, scenarios, puzzles, and interactive discussions (sometimes with actors!) to shift day-to-day habits, build emotional intelligence, and strengthen inclusive practices in ways that feel grounded and human.
What makes my approach different
My approach is grounded in behavioural insight, lived experience, creative methods and human connection. These four strands shape how I support leaders, teams and organisations across all areas of my work.
Lived Experience
My work is rooted in a deep appreciation and respect for lived experience. My approach is trauma-informed and psychologically safe.
Creative Methods
I use scenarios, games, thought experiments, and creative approaches to help people unlock different ways of thinking and build practical confidence.
Human Connection
I focus on trust, belonging, and empathy as critical for creating positive, supportive cultures where people thrive.
Five pillars that shape my work
Every programme, workshop or partnership sits on five core pillars. They guide how I listen, design, challenge, coach and support organisations through change.
- Clarity: Understanding lived experience, pressure points, and system dynamics.
- Behaviour: Shifting everyday habits, communication, and leadership practice.
- Humanity: Warmth, curiosity, emotional intelligence, and psychological safety.
- Creativity: Games, storytelling, experimentation, and reflective tools.
- Continuity: Measurable progress and behaviour embedded over time.